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| Service Excellence
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ProStar Wireless Group Management and our entire staff are driven to provide each of our dealer partners with the finest in customer service. Our Service Excellence program underpins our service quality and dealer partner relationships. Our objectives are simply: 100 percent customer satisfaction and 100 percent customer retention.
At the end of each quarter, ProStar sends out a survey to each of our Dealer Partners. Your report card back to us is the only way to measure our success in our commitment to maintaining and improving our Service Excellence program. Our customers rating of our performance is the only score that counts.
Service Excellence means not only delivery on commitments, but exceeding our Dealer Partners expectations - each and every time!
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